Policies
Returns & exchanges
We want you to love your piece. Eligible items may be returned or exchanged within the window below.
Ready-to-wear items in original condition may be returned within 14 days of delivery for a refund to the original payment method. Engraved or resized pieces are final sale unless defective.
Bespoke and made-to-order designs require a deposit; cancellations after production begins forfeit the deposit portion covering work completed. We will always communicate milestones before irreversible steps.
To start a return, contact Client Services with your order number. We will provide a prepaid, insured label for eligible returns.